In your Zestful account, the first thing you will notice on the top right of your navigation is a tile that says "View Balance":
A Zestful balance can be made up of a combination of programs created by your admin, whether that be:
Peer to Peer Rewards
Personal funds you deposited
The total available balance can be made up of multiple "sub balances" that can be used on specific catalog items or categories.
Pay attention to the makeup of your balances by clicking on "View Balance." This will expand the balances view to show you your specific balances:
Balances are grouped by where you are able to spend the balance. For example, a reward for All Products will be grouped with an allowance that can be used for All Products. Click View Details to see the makeup of a balance: